Get in touch with us

Need Help with an Order or Product?

Whether you’re wondering what to buy, checking your order status, or need help with a return — we’ve got your back. Our team (and AI assistants) are standing by to help make things easier. Find our direct support information below.

Direct Support Info

  • Email

    contact@mygardenpool.com

    We reply to most inquiries within 24 hours (Mon–Sat)

  • Phone

    +1 (631) 372-4586

    Monday – Friday: 10:00 – 6:00 Saturday: 11:00 – 3:00

  • Business Hours

    Monday–Friday, 9AM to 5PM EST

    Sat, 10AM to 3PM EST

    We sometimes work after hours!

  • Mailing Address

    63 Clinton Street, Ste B, Center Moriches, NY 11934

    We receive deliveries Mon-Sat.